Legal
Privacy & Cookie Policy
Last updated: May 2025
1. Who we are
This website is operated by Tenacity Business Growth Consultancy(“we”, “us”, “our”). We are the data controller for any personal information collected through https://tenacity.co.uk.
If you have any questions about this policy, please contact us at becky@tenacity.co.uk.
2. What information we collect
We may collect the following personal information:
- Contact form submissions — your name, email address and any message you send us.
- Analytics data — anonymised information about how you use our website (pages visited, time on site, device type). This is only collected with your consent.
We do not collect payment information or sensitive personal data.
3. How we use your information
We use the information we collect to:
- Respond to enquiries you send via our contact form.
- Understand how our website is used so we can improve it (analytics, with consent only).
- Comply with our legal obligations.
We will never sell your personal data or share it with third parties for marketing purposes.
4. Legal basis for processing
We process your data on the following legal bases:
- Legitimate interest — responding to contact form enquiries.
- Consent — analytics cookies. You can withdraw consent at any time by declining cookies or clearing your browser data.
5. Cookies
Cookies are small text files stored on your device. We use cookies for the following purposes:
| Cookie | Purpose | Type |
|---|---|---|
| tenacity_cookie_consent | Stores your cookie preference so we do not ask again. | Essential |
| Analytics cookies | Used to understand how visitors use our site. Not yet active — will only be set with your consent. | Analytics (with consent) |
You can change your cookie preference at any time by clearing your browser’s local storage or cookies, which will cause the consent banner to reappear on your next visit.
6. How long we keep your data
Contact form enquiries are retained only as long as necessary to respond to your message. We do not store form submissions in a database — they are delivered by email and handled in our inbox.
7. Your rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you.
- Ask us to correct inaccurate data.
- Ask us to delete your data.
- Withdraw consent for analytics at any time.
- Lodge a complaint with the ICO at ico.org.uk.
To exercise any of these rights, email us at becky@tenacity.co.uk.
8. Third-party services
Our website is hosted on Vercel. Contact form submissions are processed via Resend. Both services have their own privacy policies. We do not share your data with any other third parties.
9. Changes to this policy
We may update this policy from time to time. The “last updated” date at the top of this page will reflect any changes. Continued use of the site after an update constitutes acceptance of the revised policy.